01.14.2008 - Avaya Announces New Customer Service Capabilities that Maximize the Store Shopping Experience and Drive New Revenues

• Avaya Specialist Connect software for new Motorola VoIP-enabled wireless scanner enables stores to improve customer service and bring new efficiencies to store operations • High-definition, two-way video kiosks combine Polycom video collaboration with market-leading Avaya IP telephony for superior customer service at any site NATIONAL RETAIL FEDERATION ANNUAL CONFERENCE AND EXPO, NEW YORK CITY — Avaya Inc., a leading global provider of business communications applications, systems and services, today introduced two new customer service applications that... - View Press Release